STANDARD TERMS

TERMS OF SALE AND SHIPPING

All sales transactions are considered Ex Works from FrameWork Corporation and will ship from Vancouver, BC, Canada. Dealers are responsible for immediately noting any short shipments, physical damage or suspected damage on the bill of lading. Any shortages, damage or suspected damage must be reported to

orders@framework-us.com within 48 hours. All claims for incorrect shipments must be received by FrameWork Corporation in writing within 30 days from date of invoice.

FREIGHT POLICY

All orders will have a flat 10% fee added to cover the cost of shipping. This will apply to all orders using normal ground delivery to locations within the continental USA. All rush orders and orders for delivery outside of the continental USA will be shipped via the method of choice as directed by the Dealer and the applicable charges will be added to the invoice.

PAYMENT

Invoice is sent upon shipment. Payment is due immediately. Bank ACH or check only.

Overdue accounts are subject to interest of 1.5% (one and one half percent) per month on the unpaid balance.

RETURN POLICY

Any products found to be defective will be replaced after verification by the FrameWork team.

FrameWork, at its sole discretion, may or may not request that the item(s) in question be returned for inspection and internal quality control purposes.

WARRANTY

FrameWork warrants all of its products to be free from manufacturing defects for a period of two (2) years from the date of sale. FrameWork is not responsible for any incidental or consequential damages, nor does FrameWork warranty the installation of its products by the dealer.